AirlineRatings.com, the world’s only safety and product rating website, has announced Air New Zealand as its Airline of the Year for 2023. Air New Zealand is being honored for the seventh time since 2013 for its multi award winning in-flight innovations such as the SkyNest economy beds, operational safety, environmental leadership and motivation of its staff. Air New Zealand nudged out previous winner Qatar Airways (2021, 2022) Etihad Airways, Korean Air and Singapore Airlines for the top spot.
The AirlineRatings.com Airline Excellence Awards, judged by five editors with decades of industry experience, combines major safety and government audits, with 11 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations. AirlineRatings.com Editor-in-Chief Geoffrey Thomas said: “In our objective analysis Air New Zealand came out number one in many key areas although it was a very close scoring for the top five.”
The Top 25 premium airlines are as follows:
1. Air New Zealand
2. Qatar Airways
3. Etihad Airways
4. Korean Air
5. Singapore Airlines
6. Qantas
7. Virgin Australia/Virgin Atlantic
8. EVA Air
9. Cathay Pacific Airways
10. Emirates
11. Lufthansa / Swiss
12. SAS
13. TAP Portugal
14. All Nippon Airways
15. Delta Air Lines
16. Air Canada
17. British Airways
18. Jet Blue
19. JAL
20. Vietnam Airlines
21. Turkish Airlines
22. Hawaiian
23. KLM
24. Alaska Airlines
25. United Airlines
Air New Zealand won Best Economy Class while Qatar Airways picked up Best Business Class for the fourth-year running and Best Catering.
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Singapore Airlines won Best First Class, while Virgin Australia/Virgin Atlantic won Best Cabin Crew. Best-In-Flight Entertainment and Best Premium Economy went to Emirates, while Qantas picked up Best Lounges.
Excellence in Long Haul travel awards went as follows: Middle East – Qatar Airways, North Asia – Korean Air, Northern Europe – Lufthansa, North America – Delta Air Lines, South America – Latam, Southern Europe – Turkish Airlines, South-East Asia– Singapore Airlines, Australia/Pacific – Air New Zealand, African Airline – Air Mauritius.